Your first visit, without surprises

Everything worth knowing before you walk in: what to bring, how long it takes, how claiming works, and the paperwork for DVA and workers' compensation.

The visit

What happens, in order

First visits run longer than a standard appointment; allow around 40 minutes. The sequence: your history, a physical examination, a plain-English explanation of what we found, and treatment at that first visit whenever it's clinically appropriate. If an X-ray is warranted at Mooloolaba, it happens on site the same day.

Wear clothes you can move in. Activewear is ideal; jeans are workable; a suit will survive but won't thank you.

Bring these if you have them

Any recent scans or imaging reports (or just the referral letters)
A list of current medications
Your private health card (both clinics have HICAPS)
Claim number and case manager details for workers' comp

Paying & claiming

The money part, plainly

Private health

If your extras cover includes chiropractic, HICAPS processes the rebate on the spot: you tap your health fund card and pay only the gap. How much comes back depends entirely on your fund and level of cover, so a quick call to your insurer before the first visit removes the guesswork.

Booking as a private patient

Most of our patients simply book privately: no referral, no approvals, no waiting. Choose a time online, come in, get treated. It's the fastest way into the clinic and the way most people use us.

DVA & workers' compensation

We treat DVA card holders under their arrangements, and see workers' compensation patients once a claim is accepted. Bring your claim number and we'll take care of the reporting that insurers require. If you're mid-claim and unsure where things stand, call first and reception will untangle it.

Fees

Current consultation fees are listed with each practitioner on our main site, so they're always up to date: absolutehealth.net.au. No referral is needed to book as a private patient, and there's no joining fee and no lock-in packages.

Courtesies

Two small requests

If you can't make an appointment, a morning's notice lets someone in pain take your slot. Same-day lists usually have a queue behind them.

And if something about your health changes between visits (new symptoms, new medications, a fall), mention it before treatment starts. Small details change clinical decisions.

That's everything. The rest happens in the room.

Book online at either clinic, or call and reception will match you with the practitioner and time that fits.

Book online Mooloolaba (07) 5478 2333 Nambour (07) 5441 4768